Sorry/Not Sorry: How to Apologize When You're Sorry, What to Say When You're Not

Are you sorry? Should you be sorry? Do you apologize excessively? Are you unsure of how to connect with someone during a disagreement/misunderstanding (personal or professional)?

In this episode I diverge from all the apology guidance I’ve seen, and specify where I differ. I reveal a hot take (you may agree, you may not) on what not to apologize for, and what actually weakens our apologies. I clarify what an apology is and is not, and outline 7 clear steps to apologize effectively. I identify our true objective with apologies, and advise on how to frame it so both sides feel fulfilled. I highlight common landmines to sidestep when apologizing, and uncomfortable truths that just may transform your approach, relationships - even life (big claim, I know!).

I also share formulas for what to say when you don’t think you even did anything wrong, but you still care about the person/relationship - personal or professional.

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Thank you for being here. xx